Privacy Policy

Theodorou Group

This Privacy Policy explains how we handle the personal information you provide to us and also describes the collection of specific technical information and other type of navigation information through cookies and similar technologies. Read this Privacy Policy before using the Website or before submitting personal information to us.

Types of information collected

How does this Privacy Policy define "personal information"?

Personal information is the information that identifies you or could logically be used to identify your identity and which is submitted to or collected by the Website, and is held by the Theodoros Group in an accessible form. Examples of personal information are your name, your email address, your email address and your phone number.

What types of information are collected electronically?

Personal information you submit

The data collected by the group for communication with the group are:

  • Full name
  • E-mail
  • Company
  • Mobile phone
  • Address

For the collection of customer data in the e-shop barcode 24 for customer orders, information is sought, such as:

  • Customer Information
  • Password
  • Full name
  • E-mail
  • Mobile phone
  • TIN / TAX
  • Credit card
  • Address


Although cookies are not directly regulated by the GDPR, their illegal use may bring the organization face legal risks. Besides, the Personal Data Protection Authority is responsible for the compliance of the organizations with the legislation on cookies. In any case, it does not mean illegal use of the famous "functional" cookies, ie those that are necessary for the operation of the website. Where in this note we use the term cookies, we mean non-functional. Of course, the term cookies also refers to any cookies that third parties install on the website (usually advertising companies).

The first step we ensure by entering cookies on our website is the appropriate information and consent of the user. Specifically:

a. the installation of cookies takes place only with the consent of the user. Therefore, it is illegal to enter the cookie first and inform the user afterwards that it can be disabled (THE CONSTRUCTION PERFORMANCE IS PROVIDED FOR THE INSTALLATION).

b. obtaining consent requires prior and appropriate information, the affirmative answer to vague questions (eg we use cookies, do you accept them?) does not constitute appropriate information, therefore the affirmative answer ("I accept them") is not considered consent.

c. the user is informed in a way that ensures that he is adequately informed. The inclusion of cookie policy in Terms and Conditions and Privacy Statement does not constitute sufficient information. That is why we address the user with a friendly to read, understandable and short text.

d. Consent is provided only through opt-in system, not through opt-out. Not legal updates of the style "By using our website you accept the use of cookies".

e. the removal of the consent is as easy as its provision and a procedure for the removal of the installation of cookies is provided, even if the user had given his consent for their installation, in an easy and accessible way to the user. CONSTRUCTION)

  • Passive collection of specific other technical data and navigation data: Websites may collect information about your visits to it without you actively submitting this information. These details may include, for example, the type and language of the browser you are using, your operating system, your IP address, the URLs of the sites you visited before and after your visit to the site, the search that led you to the site, as well as the pages and ads you see and the links you click on within our site.
  • Also, passive collection of customer data is done by our company and through Google Analytics for our sites.

Collection of personal data

How does the Theodorou Group use the personal information I have provided?

The Theodorou Group will use the personal information you provide to answer your questions and provide you with effective customer service.

What options do I have regarding the way in which the Theodorou Group collects and uses my personal data?

You can always limit the range and type of personal information that the Theodorou Group receives about your person by choosing not to enter any personal information in print or data fields on its website. Some of our online services can only be provided to you if you provide the necessary personal information. At other points you will be asked if you would like to be included in our contact lists for offers, promotions and additional services that may be of interest to you, so that you can express your express opposition if you do not wish to continue these actions.

Does the Theodorou Group use personal data together with third parties?

The Theodorou Group uses a platform for sending mass mails and Newsletters, Mailchimp, on which it maintains a base with its customer targets. Mailchimp does not have access to the data of these subjects, since there is a protective password from the company for the protection of this data. The platform is the largest automated marketing platform in the world and helps millions of its customers - from small e-commerce shops to large online retailers - to locate their audience, "close" their customers and build one brand name. In addition, the Theodorou Group is obliged to provide your personal information in response to official relevant requests from state authorities, to deal with national security situations or as otherwise required by law.

Which persons within the Theodoros Group will have access to my personal information?

The personal data is accessible to a limited number of employees of the Theodoros Group, who are responsible for the processing of such data. We train our employees about the importance of maintaining confidentiality and how your data is subject to proper and secure handling and management.

How does the Theodorou Group guarantee the security of personal data?

The practice of the Theodoros Group is to insure every website that collects personal data. To this end, it has worked with specialized consultants and has trained staff. However, the confidentiality of personal data transmitted over the Internet cannot be guaranteed. We encourage you to be careful when transmitting personal information over the Internet, especially personal information related to your health. Theodorou Group cannot guarantee that unauthorized third parties will not gain access to your personal information. Therefore, when submitting personal data to the websites of the Theodoros Group, you must weigh both the benefits and the risks.

Does the Theodorou Group transfer personal data to different jurisdictions?

The Theodorou Group does not keep the data on servers / servers outside the Greek Territory.

How does the Theodorou Group protect children's privacy?

The Theodorou Group does not collect or use any personal data of children (we define minors under the age of 18 as "children") on the Theodoros Group's websites. We do not allow children to order our products, contact us or use any of our online services. If you are a parent and realize that your child provided us with information, contact us through one of the following methods (by phone, by mail), leaving your details and we will work with you to address the issue.

Does the Theodorou Group collect personal data of special categories?

The Theodorou Group does NOT collect sensitive personal data such as race, ethnicity, religion, health, sexual orientation or genetic biometric data, etc. They are categorized as "special data categories" and receive additional protection under European data protection legislation.

How can I correct my personal information or delete it from current client files?

According to the legislation, you can request access to your personal data, at any time to object to the processing of data concerning you, the correction of your personal data or their removal from our current customer files. Let us know by contacting us in any of the following ways. For the purposes of keeping our files, we will retain the personal information you submitted in the context of commercial transactions.

How do we protect your personal data?

We have taken appropriate organizational and technical measures to protect your personal data from abuse, interference, loss, unauthorized access, modification or disclosure.

The measures we use include the implementation of appropriate measures in access control, technical security of information as well as ensuring that personal data is encrypted, pseudonymous and made anonymous where necessary and feasible.

Access to your personal data is only allowed to our employees and partners and only if it is necessary for the operation of our website and support for our relevant activity and is subject to strict contractual confidentiality obligations when processed by third parties.

How can I contact the Theodorou Group?

You can contact us at 17 Agios Athanasios, 19002, Paiania, Attica, at the email marketing This email address is being protected from spambots. You need JavaScript enabled to view it. or submit a request via the Contact form on our website.

Update on this Privacy Statement

This statement will be reviewed if necessary to adapt to legislative changes, to respond to customer feedback and needs, and to changes in our products and services. Any changes will be published at the same time as reviewing the last update date at the top of this statement.